CALL TMB: 253-449-8330

748 Market Street, Tacoma, WA 98402

Alys Anderson
15:02 24 Nov 21
Joe and his team are amazing to work with. They are fast, communicative, and always get the job done - even when given a challenge. As a realtor I won't hesitate to direct my clients to their team. Austin is fabulous and always available. Thank you all for always coming through!
Lauren N Wong
17:05 23 Nov 21
We worked with Seattle's Mortgage Broker as first time homebuyers and the entire team could not have been more patient and helpful. They responded extremely quickly to all our questions and kept us updated with what to expect throughout the entire process.Everything went smoothly for us and we would definitely use Seattle's Mortgage Broker again in the future.
Chase Mertz
21:34 17 Nov 21
Seattle's Mortgage Broker and Adam and Austin in particular provided me a great experience in buying a home. As a first time home buyer, I had many questions about the process and they always provided me honest, thorough, and quick responses. They are always willing to hop on a call and send very helpful videos explaining things. I would definitely recommend them to any home buyer.
Cher Cha
20:27 16 Nov 21
Joe and his team was instrumental in helping me secure my first investment property. Recently, he supported my clients secured their first purchase. As first time buyers, I know it's a daunting task but Joe and Austin demonstrated extreme professionalism and took the time to help walk my clients through all their questions/concerns. The response time by his team is second to none in the industry.
Michael Domschot
16:16 15 Oct 21
Joe and his team at Seattle Mortgage Brokers did an outstanding job of closing our house in under 30 days. The interest rates are competitive and the process was pretty smooth. We had some time delays on the lender side of the equation but Joe and his team expertly navigated these setbacks. Highly recommend Joe and the Team at SMB!
Jana Schmidt
18:50 07 Sep 21
Joe's team is impressive. Easy to talk to, easy to reach, great industry knowledge and they care about the people they work with.
Matthew Kim
04:06 23 Aug 21
Working with Joe and team was exactly what me and my family needed. When working with Joe initially to do a refinance, he was very personable, and responsive to any questions we had. He didn't make you feel dumb or a bother with the hundreds of questions we had. We had a unique situation where I wasn't eligible for a refinance for another 6 months. In talking with Joe, because he had promised things would work out (not realizing an unknown factor I wasn't aware of) he offered to pay for my appraisal when we did the process again in 6 months. When the time came where I became eligible, Joe's team provided me prompt quotes, as I started shopping around different lenders again and they never were pushy. Once I chose Joe's team to go forward with, they were able to use a lot of the info I provided previously and was very prescriptive on what I needed to provide and how I could obtain that info(which was great, since just telling me what I need to provide can lead me scrambling to locate that info) Overall, I definitely would recommend Joe to others looking to do a refinance. They were competitive in rates, not the best rates but in the ballpark, but when you work with the lenders with the best rates, you also get no customer service. I choose to pay an extra hundredth of a percentage point to have the peace of mind that I'm in good hands.
Maxim Khailo
18:35 09 Aug 21
Joe and his team helped me get my house and they were so fantastic I went with them again to do my refinance. They have the best communication I have ever had with any company, not just mortgage lending.You don't feel like a small cog in a big machine.Rates are competitive and they are fast and friendly to work with. They use modern technology throughout the whole process and you don't feel like you are dealing with an outdated dinosaur. Not only that, but they know the industry really, really well and you can trust them to do the right thing. Seriously, I'm not sure how others can compete with Joe and his team.
Matthew Muller
18:08 01 Aug 21
Joe and his team were very diligent and persistent in making our refi happen. They helped me every step of the way and I was amazed at how quick and easy the whole process was.
Lisa Tarabochia
20:48 22 Jun 21
Had a really great experience with SMB. As a first time home buyer, the process was a bit daunting at first. From my first meeting with Joe, to my last, everything was explained in an easy way for me to understand. Austin, Terri and Adam were also great to work with and I always felt like they had my back. I felt confident texting or calling at any time and knew I'd be hearing from them shortly after reaching out. I highly recommend using SMB!
Shravan Gaonkar
16:00 20 May 21
The service and timely personal attention we received from Joe and his team is exceptional. The team is very detail oriented and on top of things as obtaining mortgages is a long process. We absolutely loved working with SMB and highly recommend them.
Ritchie Zhao
15:17 05 May 21
I shopped around for mortgage brokers in the Seattle area in April of 2021, and Joe was the best among them. He and his team are great with modern technology - they send you a personal video to explain things, and their web portal gives a clear timeline on closing the loan. Joe was always prompt answering key questions (e.g. credit score, visa status) and even goes directly to the lending banks for confirmation. Last and not least, their rates were the best among several brokers I talked to. Highly recommended.
Tianchu Liang
17:44 29 Apr 21
We were in a dire situation regarding our mortgage application and reached out to Joe. Joe responded in a few min and sent us a personal welcome video which was really impressive. Then we talked about our problems through emails and Joe went above and beyond to find answers for us within 24 hours. He is very personable and easy to talk to as well. Definitely recommend Joe for any of your mortgage need!
Sofi T
20:24 20 Apr 21
I don't know what I can say here that hasn't already been said. The people here are professional yet friendly and relatable. There's no high-pressure sales pitch, and they are also tech savvy with their video messages, and Zoom calls. But no worries if you're not, they will guide you via any medium you feel comfortable. They are transparent in their procedure and you can even see the screens they fill out via screen share in real time. Everything moved incredibly quickly, and the only real holdups were things out of their control like the appraisal. Even that went through quite quickly and I was able to close in 3 weeks! Would definitely recommend this team to anyone buying locally.
Christine Snavely
20:22 18 Apr 21
If you need a house this is the company you want on your side. Joe, Austin, Terri, and Adam made a super complicated process simple and streamlined. We are first time homebuyers and at first our credit wasn't quite where it needed to be but Joe didn't leave us hanging. He gave us excellent, professional advice that comes with years of experience that helped up immensely in pulling up our score enough to achieve our goals. Any question we had was answered quickly and anything we didn't quite understand the team broke it down for us to where we felt like we actually knew what was going on, there were no mysteries! We genuinely thought it would be years until we could by a house in this insane market and thanks to SMB we went from not having a clue where to start in early January to making viable offers in February. We are both essential workers and had to do all of this after work hours and while it could have been super stressful, the team at SMB was flexible with us throughout the process. Joe and his team are straightforward and don't mess around when it comes to representing their customers. SMB made sure any other parties involved did not dilly dally with paperwork and everything was completed in the timeliest manner possible. An excellent referral for homeowners insurance was also provided to us, for which we are also incredibly thankful. We closed perfectly on time & I will recommend this company to everyone! Buying a house? SMB will get you there!
jonathan oney
18:38 13 Apr 21
Joe and his team are absolutely top notch and the best communicators I have done business with in this space.I absolutely recommend!!
Christian Lopez
22:47 06 Apr 21
Doesn't return calls, set ups appointments, doesn't show for the appointment.Reg RESPONSE: I'm not selling anything, I'm a loan officer who was trying to send you business but I'm so glad I dodge this bullet. My clients would clearly not have been in good hands. It took a negative review to get you to respond to my messages. You sensor your reviews, my review might not be up for long if Google decides to sensor me honest review. You can't lie about who people are and expect them not to respond.
Kit Murray
17:36 24 Mar 21
Joe and his team were absolutely fantastic. He makes you feel like you’re a close friend and keeps you informed every step of the way! Me and my fiancé were first time home buyers when we met joe and we told him we have 0 idea what we’re doing, please explain everything to us (then explain it again 😂). Joe and his team were so patient and communicative! I can’t say enough good things about them. If you’re shopping for a mortgage broker, you found the best one in Seattle. We’ll definitely be back if we ever need them again!
Manny A.
13:09 03 Mar 21
Joe and his team SMB were great!! Made refinancing too easy! They all kept me updated on how are things are going, did a couple zoom calls to clearly understand the process and closed in 10 days! Amazing!!!
Meni Livne
05:09 29 Jan 21
Above and beyond! I bought my first home, not knowing anything about buying a home or getting a loan, and being new to the area, but I'm so glad I found Joe and team! They took care of everything from before I started looking at places and until the day of closing. Their responses were always quick, and they could even schedule meeting in the weekend. Loved the personal attention they gave me as a client and addressing every question or concern.
Chris Reed
21:54 26 Jan 21
Fantastic mortgage brokers!!! I’ve worked with Joe and his team at SMB 3 times now, and he has been absolutely AWESOME to work with. He was able to get me the best rates I found anywhere (and I shopped around), and most importantly, he and his team were VERY transparent and honest with me. No hidden fees, no gotcha’s, no BS. Just a great experience overall, very highly recommended!
Lowell Thomson
17:08 19 Nov 20
I had an admittedly rough start with SMB due to some communication difficulties. But once Joe Tafolla jumped into the conversation, he solved the issues and helped us proceed with our mortgage.When the process started, we were living overseas and not in a great position for a mortgage. Joe offered sound advice to get us going, and stayed with us along the way. He ended up getting us approved for a mortgage that allowed us to purchase our dream home.Joe was detail-oriented with his communication with us, and always on top of things. I rarely had to wait long for a response to an email with questions. And I asked A LOT of questions.When our closing was going slow, Joe stepped in and got things moving again to help us close quickly.Needless to say our experience with Joe was fantastic and if/when I need another mortgage/refinance I'll be going back to him.Update: I just got an email from Joe about a year after we bought our condo. He just wanted to check in, give us an update on our mortgage, and ask if we had any questions for him. He also offered a quick service to check the value of our house using publicly available data so we could see if our house had appreciated in value at all. He then sent a quick video message directly to me to follow up. This sequence was great, because I felt valued as a customer - but it wasn't a high-pressure "you need to refinance!" scenario. Just a check-in. I continue to be happy with the service I got from Joe and his team - and if/when we refinance, you can bet we'll be asking Joe for help.
RETTA T.
22:03 08 Nov 20
Joe is a pleasure to work with. He is very efficient and proactive. Working with Joe made the whole refinancing experience easy from beginning to end. Highly recommend!
Dimitris Dimitriadis
20:55 05 Nov 20
Jerome Arfaoui
20:23 05 Nov 20
Quickly available. Runs all the number with you until everything is clear. Fast track underwritting. 30 days faster than the average broker with better rates
Lynn Sellard
15:21 05 Nov 20
Christina Brown
13:25 05 Nov 20
Joe and his crew are amazing! Thorough, fast and didn't disappoint. Found him based on reviews online and took a chance. SO glad we went with him. Won't use anyone else again!
Brian Holland
18:36 05 Oct 20
The best mortgage broker in the Seattle area... Period!
Brian Hoovler
19:36 15 Sep 20
As a mortgage professional, I have an understanding of the mortgage process and expect a refinance to be relatively smooth. Joe and his team still managed to exceed my expectations, making the process quicker and easier than I had anticipated. I cannot recommend Joe highly enough to anyone who needs a mortgage.
Sangmin Lee
09:15 25 Aug 20
Joe was very responsive and patient to explain my nitty gritty questions for my refinance. Most importantly the rate I got was quite competitive. I would highly recommend Joe for anyone looking for mortgage.
Debbie Fritz
16:09 18 Aug 20
Joe and Adam made getting a home mortgage easy, painless, and actually rather fun...they like to send crazy video messages. They responded timely to my questions and concerns and I had absolutely no problems during the loan approval process. I highly recommend Joe and Seattle's Mortgage Broker.
Nicole Sirivansanti
04:14 20 Jul 20
Joe was recommended by a friend and was great - patient and respectful when answering my questions and I certainly felt like my interests were his interest. I would highly recommend him!
Diana Kushner
20:04 08 Jul 20
This is the second mortgage I have gotten with Joe. He makes the process easy. I highly recommend him.
Jodi Teller
12:28 08 Jul 20
If I could give Joe a rating over 5.0 I would.Joe is my go to guy for refinancing. He is on top of it all the time and gets back to you immediately. He work hard and long hours for you.I have used Joe 3 times and will go back again. He will always find the best interest rate and even after closing if you have questions/problems he is right on it!I appreciate all Joe has done for me to make sure my loan goes through!
Phanidhar Bezawada Raghupathy
11:39 29 Jun 20
Joe is very responsive, to the point and has a fast turn around time that you seldom see. When i reached out to him for my refinance, he immediately gave me quotes for different options i am looking for and explained what needs to be done to get the process started. He is open about his fees upfront and targeted to close the loan within 2 weeks. I really liked how fast he ran through the process and would definitely recommend him for mortgage needs
Jared Harvey
19:10 30 Apr 20
Joe was super helpful through several offer attempts and took the time to explain everything in detail. Thanks for the help!
Ryan Dao
22:49 17 Apr 20
Joe is awesome - very efficient and professional. He helped us get a great deal for our refinance and shepherd the process from start to finish. We didn't have to worry about a thing. What I like about Joe the most is that he kept the paperwork very light for us, making the refinance look like applying for a new credit card. So easy!
Lyle Wammer
06:51 29 Mar 20
I want to thank Joe Tafolla and his team for bringing my dream to fruition. Though my circumstances were somewhat unique, Joe was dedicated to structuring solutions that ultimately steered me in the best direction. Joe also connected me to the realtor that was a perfect fit and rounded out a truly effective team. Class and professionalism throughout the entire process.
Zeke Spier
00:33 07 Mar 20
I’m the type to shop around each time I buy or refinance, but now I feel like I’ve got my “mortgage guy” for the long term. Joe and his team make the whole thing go as easily as possible, with competitive rates and no BS. Always a quick response by text, email, or phone.
Israel Luna
23:47 02 Mar 20
Clinton Edwards
22:30 26 Feb 20
Joe was upfront, honest and lived up to all of his commitments. I work in the same business as Joe and felt that he honored what he said and completed tasks within the time limits he forecast. Not only was the service there, but the rate I received was better than the competition. I have referred a client to him already and will work with him myself in the future.
Long Nguyen
21:14 12 Feb 20
Joe Tafolla got the job done for me when no other could at the last possible moment. No exaggeration. After working with bankers and brokers, one after another, I almost gave up on the idea of ever getting a house at such a young age. But a real estate person named Gayle Simmons, recommended me one more person. That person was Joe. Long story short Joe did his job above and beyond my expectations. He got me the house at a time when I thought it wasn't possible anymore. He is an amazing and funny guy and I highlyyyy recommend him to anyone buying their first home, dream home, or any home in that case. If he can work with a 22-year-old kid who just got out of school with no money and no knowledge of real estate whatsoever, buy a house in Seattle, then he can help you too. Give him a shot and you won't regret it.
Jeff Brady
01:13 19 Dec 19
Sending your financials over to a stranger can be a humbling experience but Joe and his team never made us feel anything but confident and supported. I never thought we'd qualify for as much as we did and as quickly but Joe was determined! The process was so smooth. Joe was always on the ball, I never doubted for a second that we were working with the best mortgage broker in Seattle. I had a clear concise list of actionable items on my end and never wondered where in the process we were or what came next. As a first time home buyer I felt especially grateful to have Joe in our corner. He was patient as we looked at various houses and when we finally found our home he was on it, we were under contract in a day! Joe is THE Seattle mortgage lender.
Liz & Lea Best Coast Beauty
01:12 19 Dec 19
Manyi Li
21:19 28 Nov 19
Joe was our broker. That was the smartest decision we could have made. He Was able to help us get us approved at an amount that worked great for us and found the best possible time to lock us in to the lowest possible interest rate which is saving more than $200 a month from what it was supposed to be. We will definitely be using Joe again on our next purchase:)
Kira Martin
21:31 17 Sep 19
Joe Tafolla and his team were superb - from our first phone call I knew I was in good hands. SMB seamlessly handled a complex double refi and kept us informed every step of the way. Joe is extremely responsive and accessible via phone or e-mail. I highly recommend SMB.
Christine Bunch
00:05 01 Aug 19
After a horrible experience with a credit union, we risked losing out on our new home. Joe offered us lightning fast service that went above and beyond. We also got a lower rate and it closed early! Thank you Joe!
Rashed Talukder
16:04 12 Jul 19
Joe is absolutely top notch. If you're looking for someone who provides incredible services, very responsive to communication, and is able to go above and beyond, Joe is the person to go to. He was so helpful throughout the process and I would absolutely recommend him!
M Fiechtner
03:32 03 Jul 19
Joe and his team were fast, efficient, and very informative. They walked us through everything when we asked and powered through when appropriate. This being at least the 5th time we have gone through this process I appreciated that, somethings I needed more information but most I just wanted completed as soon as possible. They were great about both and the only delays came from me being slow to respond or esign. Thanks Joe!
Ben Milgrom
02:29 03 Jul 19
Joe helped me recently with a refinance. I couldn't be more pleased with the service of Joe and his team! He was always available for questions, is very knowledgeable, and got me a good rate. It was the easiest home financing transaction I've ever done (out of about half a dozen). I will certainly use Joe again when I have need in the future, and would recommend him highly.
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